IT Support - ncitechnical.com

IT Support & Consulting

Proactive Solutions | Reliable Support | Strategic Guidance

Streamline Your Operations, Empower Your Team

Technology should serve as an asset that drives your business forward, not a source of frustration or chaos. At NCI, we recognize how IT issues can disrupt operations and affect profitability, which is why our support services are proactive, responsive, and tailored to your unique needs. By managing the complexities of your IT environment, we enable you to concentrate on core business activities, providing reliable, local expertise for every industry.

Strategic IT Consulting

As your partner, we take a proactive approach to Strategic IT Consulting by developing detailed IT roadmaps with budgets and engaging in regular meetings to identify ways technology can improve efficiency and growth. You are not alone, we are here to help with quarterly reviews of system health, ongoing projects, security reports, and customized strategies, ensuring your business has a reliable and local firm dedicated to supporting your long-term success.

IBM’s Cost of a Data Breach 2024 pegs the global average breach at

$ 0 m

the highest ever recorded.

-IBM

24/7 IT Support

Our 24/7 IT support services are designed to keep your business operational around the clock, recognizing that not every business operates within traditional 9-to-5 hours. With unlimited support available anytime you need it, we ensure your technology is always running smoothly, minimizing downtime and addressing issues before they impact your operations. This continuous availability provides peace of mind, so you can focus on growing your business, knowing that our local team is always a call away.

were exploited in the wild during 2024, according to Google’s Threat Intelligence team.

0 zero days

Infrastructure Support

We provide expert management of your core IT infrastructure, including networks, switches, servers, secured WiFi systems, and VPNs, to ensure your business remains connected and protected. Don’t fall behind or neglect your network, as many businesses become vulnerable to cyberattacks or costly failures when essential systems are overlooked. Proper management, along with reliable backups, is crucial—neglecting these can be just as destructive as an attack or system failure, risking downtime and data loss.

Identity-verification firm Sumsub reports deepfake fraud incidents grew more than

0 x

between 2022 and 2023.

Secure Remote Support

Using advanced, encrypted remote management tools, we can connect to your systems promptly and provide immediate assistance whenever you need it. While our local team is always ready to come onsite when necessary, most issues can be quickly resolved within minutes through our reliable remote support—available 24/7 to ensure your business stays operational. With our local presence and immediate response capabilities, we’re committed to providing seamless and efficient help.

of all ransomware incidents Dragos tracked in industrial sectors hit manufacturing—424 cases in just three months in 2024.

0 %

POS Systems & CRM Support

Whether you're looking to implement a new Point of Sale system, CRM, or simply seeking expert advice, we collaborate with a wide range of vendors to deliver reliable, solutions that meet your unique business needs. We understand that there is no one-size-fits-all approach when it comes to POS and CRM systems—each business requires a solution that aligns with its specific operations and goals. Our team can assist with planning, upgrading, and seamlessly implementing your Point of Sale and CRM solutions, ensuring you maximize efficiency, stability, and customer satisfaction.

of U.S./UK enterprises are deploying passkeys for workforce sign-ins, and 90 % already see security gains.

0 %

-FIDO Alliance

Microsoft 365 & Cloud Services

We provide seamless integration and ongoing support for Cloud Products such as Microsoft 365, Microsoft Teams, OneDrive, and Outlook, as well as Google Workspace and Dropbox. By effectively managing your cloud environment, we help maximize productivity and ensure your data remains secure. Leveraging these tools enables your team to collaborate efficiently from anywhere.

Coveware data indicate the ransom payment rate slid to a record-low

0 %

in Q4 2024, as more victims restore from backups and regulators discourage paying

-securelist

More Than Fixes: Optimizing
Your IT Environment

Proactive Care for Peak Performance

Maintenance & Patching

Managed VPNs

Network Monitoring

Client Consultation

Secured WIFI Systems

AI-Powered Prcoess

Password Management

Performance Optimization

The Right Technology, Expertly Deployed

We’ve partnered with leading IT hardware vendors to source high-quality equipment at competitive prices, ensuring you get the best value for your investment. Rely on our local experts for personalized advice and guidance in selecting the right hardware solutions specific to your business needs.

IT Support & Consulting

Streamline Your Operations, Empower Your Team

Strategic IT Consulting

IBM’s Cost of a Data Breach 2024 pegs the global average breach at

the highest ever recorded. -IBM

24/7 IT Support

were exploited in the wild during 2024, according to Google’s Threat Intelligence team.

Infrastructure Support

Identity-verification firm Sumsub reports deepfake fraud incidents grew more than

between 2022 and 2023.

Secure Remote Support

of all ransomware incidents Dragos tracked in industrial sectors hit manufacturing—424 cases in just three months in 2024.

POS Systems & CRM Support

of U.S./UK enterprises are deploying passkeys for workforce sign-ins, and 90 % already see security gains.

-FIDO Alliance

Microsoft 365 & Cloud Services

Coveware data indicate the ransom payment rate slid to a record-low

in Q4 2024, as more victims restore from backups and regulators discourage paying-securelist

More Than Fixes: Optimizing Your IT Environment

Maintenance & Patching

Managed VPNs

Network Monitoring

Client Consultation

Secured WIFI Systems

AI-Powered Prcoess

Password Management

Performance Optimization

The Right Technology, Expertly Deployed

Servers

Towers, Racks, Virtualization & Cloud

Computers

Desktops, Laptops & Tablets

Networking

Gateways, Switches, Wireless, Fiber optics & Much More

Office Use

Printers, Copiers, Plotters & Scanners

Your Source for Quality Tech

Ready for Stress-Free IT Support?

CONTACT

HOURS

the highest ever recorded.

-IBM

in Q4 2024, as more victims restore from backups and regulators discourage paying

-securelist

More Than Fixes: Optimizing
Your IT Environment