One of the most common and avoidable problems we see with Nanaimo businesses has nothing to do with advanced cybersecurity tools or complex IT systems.
It comes down to domain ownership.
Far too often, a business has its domain registered under a former web developer, marketing firm, or third-party provider. At the time, it feels convenient. Years later, when changes are needed or something breaks, that decision quietly turns into a serious operational risk.
Your domain does not just control your website. It controls business email delivery, security records, cloud services, and renewals.
When no one knows who has administrator access, even a small change can cause major disruption for any Nanaimo business.
We regularly encounter situations where a website goes offline, email suddenly stops working, or a critical service fails – and no one can make updates because the domain login belongs to someone who is no longer involved.
For a Nanaimo business, losing control of a domain can quickly lead to:
Missed customer and supplier emails
Website downtime and failed updates
Lost sales inquiries or new client leads
Emergency recovery costs and operational delays
Regaining domain access is rarely quick. It can take days or even weeks, during which business operations slow down and credibility takes a hit.
The fix is simple but often overlooked.
Every Nanaimo business should ensure its domain is registered in the company’s name, with current administrator access controlled by the organization – not an individual vendor. Domain ownership should be reviewed whenever service providers change.
At NCI Technical, we help Nanaimo businesses verify domain ownership, recover access when control has been lost, and put safeguards in place so this never becomes a crisis.
If you are not completely sure who controls your domain – or how quickly you could make changes during an outage – it is worth checking now.
For a Nanaimo business, a small oversight today can turn into a very expensive problem tomorrow.
