Resources & FAQs

As part of our managed service plan, we provide I.T. Security Awareness training designed to educate your staff on how to protect themselves against everyday threats. This third-party product not only enhances your team’s security knowledge but can also assist with insurance benefits and compliance with industry regulations. Empower your employees to be your first line of defense against cyber threats!

We start with a comprehensive audit of your existing systems, evaluating hardware, software, and security measures. Based on this assessment, we recommend tailored solutions to address any vulnerabilities. After resolving these issues, we deploy our network management, security, and backup tools, enabling us to offer our fully managed service.

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Throughout this process and beyond, your staff will have 24/7/365 access to our technical support team, ensuring you receive constant assistance whenever needed. Let us help you build a secure and efficient IT environment!

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Our business model prioritizes supporting the individual rather than charging by the hour. We offer straightforward pricing with no hidden fees or surprise costs. Our rates are based on the number of staff using the computer systems, providing all necessary support and security tools for a fixed monthly rate. Experience peace of mind with a predictable cost structure and exceptional support tailored to your needs!

Our proactive approach minimizes repair needs by detecting and resolving issues before they lead to failures. When support is required, we aim to resolve most problems within the first hour of reporting. Enjoy peace of mind knowing that we’re on top of your I.T. needs, ensuring smooth operations for your business!

We are a full-service IT company dedicated to providing comprehensive support for all aspects of your IT infrastructure. In addition to our in-house expertise, we coordinate with third-party vendors to ensure successful project outcomes. Trust us to manage and optimize your technology needs for seamless business operations!

By utilizing a combination of security systems tailored for specific technology areas, we deliver a comprehensive 360-degree solution that monitors, detects, and prevents attacks in real-time. Our industry-leading products are trusted by banks, government agencies, airlines, and more, ensuring your systems are safeguarded against potential threats. Protect your organization with our advanced security solutions!

Utilizing industry-leading tools, we provide a robust backup solution that includes encrypted local and offsite copies, ensuring access to critical data during incidents such as hardware failure, theft, fire, or corruption. Our in-house technical staff continuously monitors all backups, conducts monthly integrity tests, and delivers a weekly email summary report detailing backup tasks and status. Safeguard your valuable data with our comprehensive backup solution!   

As a managed services provider, we take a proactive approach to ensure your systems remain up-to-date and healthy, effectively preventing outages and emergencies. In the rare event that an issue arises, we prioritize rapid response—typically within minutes. Our contracted customers enjoy 24/7/365 emergency support, ensuring we are always available to assist and resolve any problems promptly. Trust us to keep your operations running smoothly!

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We serve as your outsourced I.T. department, offering more than just break-fix services. Our managed services encompass comprehensive oversight of your systems with proactive monitoring to identify and address issues before they arise.

Key features of our services include:

• Unlimited helpdesk and infrastructure support
• Secure backups of critical data
• 24/7 real-time security for all devices

We work collaboratively with you to develop IT roadmaps and budgets, ensuring you stay ahead of potential challenges and avoid unexpected expenses. Experience peace of mind knowing your I.T. environment is in expert hands!

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